Webcasts – Live CPE at Western CPE

Experience the difference with our webcasts—an interactive, simulated classroom environment developed in-house and led by industry experts. Recognized as Live CPE, our sessions feature engaging attendance prompts and real-time access to a professional moderator. The moderators are available during business hours to answer your questions and provide personalized support.

Unlike Self-Study and Self-Study Video courses, webcasts do not require a qualified assessment to receive credit.

Key Features of Webcasts

• Live Moderators: Certified professionals available to answer questions related to the webcast content.
• Attendance Prompts: Every 10–15 minutes, prompts verify participation. You must complete at least 70% of prompts to earn full credit. Completing less than 70% results in prorated credit.
• • Example: In a 4-hour webcast, answering only 50% of prompts results in 2 CPE credits instead of 4.
• Interaction: You can ask moderators clarifying questions or request additional information on the subject matter.
• Breaks: A 10-minute break is provided every 50 minutes.
• Restrictions: Customers cannot rewind, fast forward, skip breaks, pause, or exit the webcasts. If a customer exits the webcast, it will forfeit the time viewed, and they will have to start back from the beginning, unless they have Flexcast.

Webcast Hours

Webcasts are available only during live moderator hours:

• Monday – Friday: 8:00 AM – 8:00 PM EST
• Saturday & Sunday: 10:00 AM – 6:00 PM EST

Important: Ensure you have enough time to complete your webcast before closing time. If the webcast extends past closing, you will see a “not available” message and must restart the next day.

Holiday Interruptions

Webcast services are unavailable on the following holidays:

• Memorial Day: May 29, 2025
• Independence Day: July 4, 2025
• Labor Day: September 2, 2025
• Thanksgiving: November 28–29, 2025
• Christmas Day: December 25, 2025
• New Year’s Day: January 1, 2026

Updated on: 10/03/2025