Articles on: General FAQ's

What can loyalty points be used for?

Earning Points


  • Loyalty points are awarded when you attend a conference of more than three days.
  • Points are not earned on redeemed loyalty conferences.
  • Each year, points carry over, but any unused days within a conference redemption must be used in the same calendar year.


Redeeming Points


  • To see how many Loyalty Points you have. Just contact us via phone, email or online, and we’ll be happy to assist.
  • Loyalty points can only be redeemed for conferences, since they are only earned by attending conferences.
  • 4 loyalty points = one free 5-day conference.
  • If you choose not to, or cannot, attend all 5 days, you may receive 6 CPE credits per unused day in place of the missed days.


Restrictions


  • Loyalty points cannot be redeemed for live events outside of conferences (e.g., seminars).
  • Because conferences are our most expensive product, loyalty points are not applicable to seminars. This ensures the value received remains equivalent to that of a full conference.

Updated on: 04/16/2026

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