> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.westerncpe.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What does it mean if I hear an echo?

| You may have two webcast windows open. Hit ALT+TAB to cycle through open windows and close the extra webcast.