> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.westerncpe.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I'm having trouble with my internet connection.

We recommend you not use wireless connections when accessing webcasts through our system. Check all your cables, close all browser windows, and try again. If you’re still having difficulty, please contact your network administrator.