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How do I know if they have received their certificate with a passing grade?

Navigate to the customers profile using the outline provided in Customer Profile Basics to search for the customer profile.

Then use what you learned in Navigating Customer Profiles, to enter into their WooCommerce account.

Once there, select Switch To located above the customer’s Balances.

After you have selected Switch To, it will take you to the customer’s CPE Dashboard. This allows you to view the customer’s profile from the customer’s view. You’ll use this frequently.

Select Access My Certificates and find the certificate for the qualified assessment they are inquiring about.

Updated on: 04/03/2024

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